Customer places the order
Complete the online form with service, property and contact details, then make payment securely.
How it works
Explain the process clearly to reassure customers and reduce support questions before they book.
Complete the online form with service, property and contact details, then make payment securely.
The booking is reviewed and an inspection date is confirmed with an automated email update.
An assessor carries out the EPC inspection at the property.
The case moves into progress while your documentation is prepared and checked.
When ready, the EPC certificate and related files are uploaded to the client portal and the customer is notified.